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After-sales service

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After-sales service-xihe children products

After-sales service

Our products are shipped after quality inspection. If you encounter defective products, please take a photo and leave the certificate to our company at the first time after unpacking and inspection. Our company will exchange the goods unconditionally, and the freight will be borne by our company; For product damage caused by product quality problems, our company does not support return or exchange. As the wheels and accessories are wearable parts, during the warranty period, our company will undertake the obligation of warranty or replacement. After the warranty is over, we can negotiate with our company to see if the conditions of replacement are met, and we will solve it separately according to the specific situation.

Service Hotline: 0086 574 62062898,In case of special circumstances, please call 0086 156 05842999 and contact Ms. Xiong.